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GILTY / CUSTOMER INFORMATION
Your trust matters. This notice explains what information Gilty uses, why we use it and the choices available to you.
Last updated 13 November 2026Gilty Lifestyle Pvt Ltd operates giltyperfumes.com. Our office is at 428, Building 2, New Sonal Link Service Industrial Premises Co-op. Soc. Ltd., Kanchpada, Link Road, Malad West, Mumbai 400064, India. For privacy questions or requests, email [email protected].
Depending on how you use the website, we collect:
We do not receive or store full card numbers, bank credentials or UPI authentication details.
We use checkout information to calculate and process an order, communicate with you, provide support and meet accounting or legal obligations. Gilty hosts the delivery form. When you open Razorpay, it receives the amount and order reference and may receive your name, email and phone to prefill its payment window. We verify the payment result server-side. The checkout identifies when a payment is simulated; such a payment does not collect money or create a shipment. Read Razorpay’s privacy notice for its own handling of payment information.
Checkout information is not permission to send marketing. If a courier integration is used to fulfil a live order, the provider receives only the contact, address and parcel details needed for delivery.
We use account information to provide profile access and security. You can edit your profile and request account deletion from the profile page. Email ownership is not currently verified, so an earlier guest order is not automatically attached to a new account. Order records that must be kept for legal or accounting reasons may remain after account deletion.
When you contact us, we use your name, email and message to respond. Reviews are displayed publicly only after approval and are not represented as verified purchases unless explicitly marked as such.
To submit a confession, you provide the confession and your name. A mobile number is optional and is used only to reply about your submission; it is never included in a social post. We record the notice version and consent time, and keep the private submission for up to 90 days. If you are signed in, it is linked to your account for private support.
Social sharing is a separate, optional choice. If you select it, Gilty may use your confession in brand marketing on its website and social media accounts. You choose whether your name appears with it. Gilty will not publish an older submission or one without recorded social permission. We may review and edit the confession for length, spelling or safety without materially changing its meaning; we do not guarantee publication.
Your private deletion link removes the stored submission and stops future use. If a confession has already been posted, deletion of the stored record does not automatically remove copies on social platforms. Email [email protected] with the post link to request removal from Gilty-controlled accounts; third-party reposts or screenshots may remain outside our control. Please avoid including another person’s private details or sensitive information. This feature is intended for adults.
Our application and database run on a Hostinger VPS in India. Hosting, payment and delivery providers process information only for the relevant service. The embedded Google Map on our contact page may send your IP address and browser information to Google when that page loads; see Google’s privacy policy. We do not sell personal data or currently send site activity to advertising pixels.
Confessions expire after 90 days. Optional analytics and heatmap records are removed after 90 days, and privacy choices last up to 180 days. Other records are kept for the period needed to provide the service, resolve an enquiry or meet applicable legal and accounting requirements. Limited rolling backups may temporarily retain a deleted record until that backup expires.
We use HTTPS, restricted administrator access, password hashing and server-side payment verification. No online system can guarantee absolute security; contact us promptly if you suspect misuse of your account.
Email [email protected] to request access, correction, updating or deletion of personal data, to withdraw an optional choice, or to raise a privacy grievance. Include the email or order reference associated with your request; we may ask for proportionate verification before disclosing or changing records. You can also use the profile deletion control or a confession’s private deletion link. We will explain if a record must be retained under law.
Our fragrance shopping and confession campaign are intended for adults. Contact us if you believe a child has provided information. We may update this notice when the service or its providers change; the latest version and date will appear here.